Refund Policy for KingTV.us
At KingTV.us, customer satisfaction is our priority. Please read our refund policy carefully to understand your rights and our obligations.
Eligibility for Refunds
- Digital Products & Subscriptions
- Refunds are available within 7 days of purchase if the service has not been used or activated.
- If technical issues prevent you from accessing the service and our support team cannot resolve them within 72 hours, you may request a refund.
- Conditions for Non-Refundable Items
- Refunds are not provided for:
- Services that have been activated or used.
- Products purchased during promotional offers.
- Refunds are not provided for:
- Unauthorized Payments
- If an unauthorized transaction is identified, contact our support team immediately. Verified unauthorized transactions will be refunded.
Process for Refund Requests
- Send your refund request via email to support@kingtv.us with the following details:
- Order number or proof of purchase.
- Reason for the refund request.
- Our team will review your request within 5 business days and notify you of the outcome.
- Approved refunds will be processed within 7-10 business days via the original payment method.
Contact Us
If you have questions about this policy or need further assistance, please reach out to us:
- Email: support@kingtv.us